Access Denied on iOS App    
This topic is assigned to Daria

May 28, 2020 05:59 PM
We have two ios apps with Seattle Cloud.   Only one of the two is showing the error Access Denied.    Both apps access the same backend server and database.  Has anyone else had this issues?   

BTW we have a support ticket in for this but really need this resolved asap


--Admin--
May 29, 2020 10:35 AM

Hello Stryde,


Thank you for contacting us!


Sorry for such a delay in this Forum Thread, our support system is overloaded at this moment with customer requests and help requests.


We recommend to update the applications every 6 months, this will help you to keep them up-to-date, because during year SeattleCloud makes a lot of updates and improvements that can be applied just through new build.


Issue related ‘Access Denied’ you have experienced is caused of outdated app’s resources. 


Please, request for a new submission process for this application in order to apply latest updates, once the binary arrives is need to update it on AppStore. 


Best Regards,

Daria

SC Team


    1