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Resources Cloud do not working    
This topic is assigned to Victor Robu

Mar 21, 2017 12:15 PM
Hi Seattlecloud Team. Please, live chat not working and the resources cloud dont have my files (deleted) and I can not do any upload files again. Please urgent


Mar 27, 2017 05:52 AM
Hi,

Yeah I just realized it myself. All loading of files from cloud resources aren't working. Please fix it guys?


Mar 28, 2017 02:51 PM

Is there an ETA on the fix? My app relies on the Cloud Resources.


Mar 29, 2017 01:28 AM
Hello,

First of all I would like to say that all files and data are safe.

We started migration of Cloud Resources to Amazon Web Services. Our actual web server is already pointed to AWS, this mean that as soon as file will be ready copied on AWS it will be as well available in your app or your cloud resources.

Till the end of this business week all files will be ready for use.

Best regards,
Victor
SC Team
Good News. Thanks Victor


Apr 03, 2017 11:40 AM
In app resources are still not working properly. 


Apr 04, 2017 08:26 AM
Hello James,

Please note that Cloud Resources and In-App Resources don't have nothing in common.

However, if you sill meet some issues relate to Cloud or In-App Resources, please open a support ticket so we could investigate.

Best regards,
Victor
SC Team


Apr 04, 2017 11:37 AM
Sorry I will create a ticket. 

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