Permission Camera    
This topic is assigned to Diana

Mar 09, 2019 10:08 PM
Hello, when I update the application in google play it tells me an error that it needs permission camera and I do not have it activated. I can not update that application because of that problem

Mar 11, 2019 07:25 AM
Hello Daniela,

Thank you for contacting us.

You'll have to enable Camera permissions (Take pictures and videos) during a new submission process.

If you'll encounter any difficulties please open a Support Ticket and our team will be glad to help you.

Best regards,
SC Team

Mar 20, 2019 10:24 PM
Hi, same problem here. During an update I got this warning about Camera permissions:

New permissions added

Users that have the APK with version code 4 may need to accept the android.permission.CAMERA permission, which may result in them not upgrading to this version of the app.


Ensure that the new permissions are necessary, and consider mentioning these permissions in the What’s new in this release text. 

I don't have it activated, my app don't use Camera and I don't want it. It's an APK build problem. What is the solution? Thanks.

Mar 21, 2019 08:58 AM
Hello Carlos,

Unfortunately I can't find any active subscriptions or applications under your account.

Please open a support ticket and we will investigate on your case.

Best regards,
SC Team

Mar 21, 2019 03:03 PM
I don't have a subscription directly with Seattleclouds but with one of your re sellers. Anyway just letting you know that your APK's building system has a bug and asking for a solution.

Mar 21, 2019 03:25 PM

at the moment there are't any issues related to Camera permission. 

Please be sure that you have the latest build version for your app.

For this please request a new build and check it again.

If the problem is reproduced, please don't hesitate to open a support ticket and we will be happy to help you.

Best regards,
SC Team

Mar 22, 2019 02:21 PM
Thank you so much Diana!

Mar 22, 2019 02:51 PM
You are welcome!

If you need additional informations or assistance, please don't hesitate to contact us and we will gladly assist you.

SC Team