Permission Camera    
This topic is assigned to Diana

Mar 09, 2019 10:08 PM
Hello, when I update the application in google play it tells me an error that it needs permission camera and I do not have it activated. I can not update that application because of that problem


--Admin--
Mar 11, 2019 07:25 AM
Hello Daniela,

Thank you for contacting us.

You'll have to enable Camera permissions (Take pictures and videos) during a new submission process.

If you'll encounter any difficulties please open a Support Ticket and our team will be glad to help you.

Best regards,
Diana
SC Team




Mar 20, 2019 10:24 PM
Hi, same problem here. During an update I got this warning about Camera permissions:

New permissions added
Warning:

Users that have the APK with version code 4 may need to accept the android.permission.CAMERA permission, which may result in them not upgrading to this version of the app.

Tip:

Ensure that the new permissions are necessary, and consider mentioning these permissions in the What’s new in this release text. 

I don't have it activated, my app don't use Camera and I don't want it. It's an APK build problem. What is the solution? Thanks.


--Admin--
Mar 21, 2019 08:58 AM
Hello Carlos,

Unfortunately I can't find any active subscriptions or applications under your account.

Please open a support ticket and we will investigate on your case.

Best regards,
Diana
SC Team



Mar 21, 2019 03:03 PM
I don't have a subscription directly with Seattleclouds but with one of your re sellers. Anyway just letting you know that your APK's building system has a bug and asking for a solution.


--Admin--
Mar 21, 2019 03:25 PM
Carlos,

at the moment there are't any issues related to Camera permission. 

Please be sure that you have the latest build version for your app.

For this please request a new build and check it again.

If the problem is reproduced, please don't hesitate to open a support ticket and we will be happy to help you.

Best regards,
Diana
SC Team


Mar 22, 2019 02:21 PM
Thank you so much Diana!


--Admin--
Mar 22, 2019 02:51 PM
You are welcome!

If you need additional informations or assistance, please don't hesitate to contact us and we will gladly assist you.

Regards,
Diana
SC Team

    1