AdMob Urgent Changes    
This topic is assigned to Vick

Nov 01, 2017 10:58 AM

AdMob have emailed developers to say that Banner Ads need to take into account the iPhone X screen in order to keep receiving ads.

These must be implemented by 20 November.

Please tell us what we need to do.

Do we need to download a new version of apps and update them on the store?

Do we need to resubmit apps to the Apple Appstore? 

When will Seattleclouds be ready and when should we start doing this?

Copy of the email below.

We would all appreciate your urgent response to this, please.

Kind regards,


Dear Developer, 
The iPhone X is here and with it, new design considerations - the device's rounded corners, notch and home screen indicator on the extended screen can obscure content. When ads are placed in these areas, users will have poor ad experiences. 
To ensure that users always have great experiences on your app, and to continue receiving AdMob ads, update your banner and native ad placements to designated "safe areas" for iPhone X by November 20. We've put together an implementation guide to help you with these changes. 
Updating the ad placements will also help you stay compliant with our new ad policies that do not allow ads to be placed where objects may interfere with the user's typical interaction with the ad or app. 

Nov 02, 2017 03:35 PM

Thank you for your feedback.

Our developers are aware of this and are working on this case.

We will notify users and will provide more details, once any improvements will be applied.

If you will have any related questions or issues, consider to contact us through a support ticket.

SC Support Team

Nov 02, 2017 05:43 PM
Most appreciated, Vick.

Nov 09, 2017 10:51 AM

Not long to go now - the changes need to be implemented in our apps in 11 days' time.

Please update the community - 

1. Will we need to update our apps on the stores?
2. When should we do this?
3. How will this work for existing iOS apps?

Many thanks.


Nov 21, 2017 10:55 AM

The date has now passed.  Please give us an urgent update on the situation.

We'd all really appreciate it :)


Nov 24, 2017 12:55 PM

Note that the available ads (admob, myads) are set to be shown below the navigation bar and upper than tabs.

In such case the ads will stand visible.

Currently our developers are investigating further, to make improvements related to new AdMob SDK.

You will be notified once any improvements will be made.

Best regards,

Nov 27, 2017 10:15 AM
Hi Vick,

Many thanks for letting us know. That is very reassuring.

Kind regards,