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SC Ads within Android    
This topic is assigned to Victor Robu

Feb 21, 2017 12:40 AM
Hi,

Again to report something that seems to be issue waiting to be fixed as soon as app outage problem is solved, even though 'soon' may be overstatement.

SC Ads (my ads) not working for Android devices. All ads we created only shows in iOS devices and not in Android devices, despite the Android apps have all been recently updated.

I am running a $17/mo ad services for my apps, which I am getting constantly hounded by ad clients for this issue in Android devices. So my humble request is to look into it as soon as possible.

Oh and I'm with whitelabel provider, but again I believe the problem is not with them, but SC system in general.

Writing a reply saying you guys are aware of the issue is really deeply appreciated, showing that you care to reply, at least.

Cheers...
Samuel Edyson


Mar 21, 2017 03:27 AM
Hello Samuel,

If you still have this issue please open a support ticket.

This issue needs to be investigated.

Best regards,
Victor
SC Team

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