Push Notifications Not working    
This topic is assigned to Vick

Aug 06, 2019 03:18 PM
Hi,

I unable to use the Push notifications today. I am getting Server Error. Please try again later. Message. Kindly help me on this. 

Thank you 
I am in same situation, what is happening with Push Notifications?


Aug 08, 2019 06:33 PM
same here


Aug 09, 2019 03:11 AM
any updates?


--Admin--
Aug 09, 2019 09:34 AM
Hello,

Thank you for contacting us.

The GCM has been deprecated. The Push Notifications currently work as expected only for Firebase migrated apps.

In the submission Push Notification step there is a mention that you need to Migrate to Firebase.

This modification was set since February 2019.

During submission there is a warning since Feb. 2019:

"As of April 10, 2018, Google has deprecated GCM. The GCM server and client APIs are deprecated and will be removed as soon as April 11, 2019. Migrate GCM apps to Firebase Cloud Messaging (FCM), which inherits the reliable and scalable GCM infrastructure, plus many new features. See the migration guide to learn more."


It is a requirement to migrate to Firebase as if you don't the GCM Push Notifications won't work anymore.

Note that once you set it up the counter of receivers'll be set for users which have the latest version of the app with Firebase updates. If the users will delay updates they won't receive the PNs till they update the app. As soon as they'll update the counter will increment.

Hope these details'll help you.

If you'll have more question on this case consider to open a support ticket.

Best regards,
Vick
SC Team 


Aug 23, 2019 12:00 PM
Thanks alot. 

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