usings apps in another SC white label program    
This topic is assigned to Victor Robu

Mar 08, 2013 07:22 AM
Hi the service im using is a white label of SC...they arent very responsive to help request...can i move my apps to another white label or to sc themselves?

Mar 11, 2013 04:43 AM
Yes, Michael

Backup resources of your app at its Dashboard → Backup and then use it to restore your app on the website of your choice.

SeattleClouds team

Jun 22, 2016 05:14 PM
Hi Vladimir,

Could you please enable the backup and restore features, for the white label provider?
Your help is highly appreciated

Dec 11, 2016 01:34 AM
Do not do it. Your WL is a victim.

1. The apps disappear because SeattleClouds created the problem
2. Your White label has helped you create your apps.
3. Your White Label has provided you the templates.
4. Your White Label has supported you.

SC, I do not think it worthy to facilitate the escape of customers. You have to be a gentleman.

Dec 21, 2016 12:24 AM
@CreaTusApps, I think it's totally at the mercy of your clients. After all, bad seller = customer moves to another seller. A very normal thing in life. Oh and I don't mean bad seller as in bad person, but non-responsive support from seller = negligent = enough to be called bad seller.

Our WL reseller has been kind enough to provide enough information to calm us down, but to the point that is not defaming SC or the hosting company. Good thing that the customers (us) have a discussion group upon which we all agreed that our WL reseller is a very supportive guy during tumultuous times and to attack him at all.