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Apple Rejected: Messenger.html type is the problem. Beware!    
This topic is assigned to Aurel

Apr 06, 2015 10:41 AM
Over the course of building my app portfolios, I have been using "messenger.html" as one of the mainstream feature for my approved iOS apps. It allows for scenarios such as:

1. niche-app chat. "chat between dog trainer enthusiast", "chat between Christian prayers", "chat between Taylor Swift fans", etc.

2. community-based chat. "chat between church congregation and members", "chat between restaurant regulars about discounts and deals", etc.

But they just came and slapped a rejection on my otherwise should have been approved app with this reason:

  • 14.3 - Apps that display user generated content must include a method for filtering objectionable material, a mechanism for users to flag offensive content, and the ability to block abusive users from the service
It was never a problem, it is now. Worse yet, I can't get my updates approved with the feature still in place (had to remove any chat features). Apple review team getting heavy and hard core, beware guys...
So with this post, I hereby respectfully request consideration of SC team to further develop messenger.html (if possible, with features like filter certain explicit strings, or add moderators) so that some of us can use them again. At the moment I have reverted to using mobile.html, linking to mobile-responsive forums (less effective community feature).


Apr 17, 2015 06:09 AM
Hello Samuel,

We'll add soon a managing tool for the Messenger feature on iOS. 

Best regards,
Aurel


Aug 19, 2015 04:59 AM
any update on this topic?


Nov 03, 2015 07:08 AM
Hi Aurel,

Any news on when the updates might be implemented? There's no date on either post so it's hard to see when this became an issue to be fixed.

Cheers!


Nov 09, 2015 04:23 PM
No updates yet so far from SC? So here's my temporary solution for you guys.

Use this: chatwing.com

Create a chatbox and use mobile.html page to display them. They are mobile friendly chatbox.

I am in the process of getting an app that is hosting this chat page approved in iOS. In the review notes, I also provided admin login and password then tell them to test the moderation tools (delete messages, ban, etc). Will update you guys if it's approved or not.
Hey Samuel,

Do you have an update? Did Apple approve your app using Chatwing.com?


Dec 20, 2015 03:04 PM
Any update on this topic? Samuel was your app approved?
Seattle Clouds, are you planning to make the features for the messenger page?

I just started using it in an Android app and really needs to be more user friendly as I have to go out and back in to see any new messages. Also a way to be notified when a new message appears.

Please follow-up, thanks.


Dec 23, 2015 07:01 AM
We still working on these improvements. 


Jan 08, 2017 10:23 PM
Hey SC, When will this feature be updated and ready for our apps? We are all wanting to use it and need to know? Are we talking 1 month or 12 months?

Please advise?


Apr 06, 2017 02:41 AM

From my observation, SC are very slow or even not at all updating their mobile apps features.

So I'm not expecting much here.


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